In an official statement, Anti Social Social Club has apologized for widespread shipping delays to customers which follow month of complaints by online admirers and customer of the brand.
As we reported earlier this week, that at least three thousand people have signed the petition against surrounding the questionnable practices of the streetwear brand regarding shipping services. A viral post, that provided more than 5,000 new signatures to the online petition urging the Federal Trade Commission to take legal action against the streetwear mainstay.
A.S.S.C confirmed that customers who have faced shipping issues represent less than 5% of total clients. According to the statement action has been taken to prevent it to happen again.
“Dear ASSC Members, WE apologies for the delay in shipping and we aknowledge your concerns. The demand for being a member in the club has been dramatic this past year. New updates and new systems have now been implemented as a result of this issue, in order to prevent this from happening again in the future. What was once a small project handled by a single person has now grown into a full company. We have (now) an amazing team that handles the business and logistics side. Thank you for supporting and being a member of the Anti Social Social Club.”
Founder of ASSC, Neek Lurk stated in the letter.
